General Terms and Conditions of Ankleiderei

§1 Scope of application

These General Terms and Conditions (GTC) apply in their current version to the contractual relationship between Janett Wagner & Torsten Brumma GbR (Ankleiderei) and the purchaser of goods from the online shop of Ankleiderei. General terms and conditions of the customer contrary to or deviating from the following provisions shall not apply.

Ankleiderei requires these Terms and Conditions to be read before using the Site or ordering goods. If you do not understand any part of these Terms and Conditions, please contact the Ankleiderei for an explanation.

Please note that by using the website, in particular by ordering a product, you agree to the General Terms and Conditions. In the event that you do not agree to these General Terms and Conditions, you are prohibited from using this website and in particular from ordering goods.

§ 2 Conclusion of Contract, Visibility of Contract Data after Conclusion of Contract

Goods can only be ordered on the Ankleiderei homepage (

After you have selected all the goods you wish to purchase on the aforementioned homepage by means of the menu item “in the shopping basket“, then enter the data required for ordering the goods and any different delivery address and, in a third step, select one of the possible payment methods (cf. § 4), all this data is displayed in full in a summary. You then have the possibility to check all entries and, if necessary or desired, to make any changes. Only when you order the goods in a next step by clicking on the “Buy Now“ menu item, you submit an offer within the meaning of “§§ 145 ff. BGB to the conclusion of a purchase contract for the goods in the shopping basket.

You will receive confirmation of receipt of your order by e-mail (order confirmation). This order confirmation is merely a notification of the actual receipt of the order at the Ankleiderei shop; it does not yet constitute acceptance of your contractual offer.

A contract between you and the Ankleiderei shop is only concluded when the Ankleiderei shop accepts your offer by delivering the goods within five days and another e-mail to you in which the Ankleiderei shop confirms the dispatch of the goods (dispatch confirmation).

If the goods are not available at the time of order, but in the next few days, you will be notified of a partial delivery before you choose the payment method. You can then decide whether you want to make a purchase offer for the part of the order that will only be available later. The goods available at a later date will be sent to you as soon as possible by way of a separate delivery. Even in the case of partial deliveries, shipping costs and/or cash on delivery charges, if applicable (cf. § 5) are only due once (to be paid for the first partial delivery).

The performance period of five days shall be extended appropriately if non-compliance with the performance period is due to an event of force majeure, i.e. an unforeseen event over which we have no control and for which we are not responsible (e.g. (whether valid or invalid), fire, floods, storms, explosions or other natural disasters, operational disruptions, labour, strikes, lock-outs or exclusions resulting therefrom). This also applies if such an event occurs during a delay in delivery or at one of our suppliers or if the necessary information is not provided by you in good time. We shall be released from our obligation to perform if we ourselves are not supplied in time with the correct goods ordered to fulfil the contract through no fault of our own. Should it not be possible to render the service within the aforementioned period for the aforementioned reasons, both parties have the right to withdraw from the contract in whole or in part. The same shall also apply in the event of subsequent impossibility of performance of the contract for which we are not responsible. There are no claims for damages due to such a withdrawal. If one party intends to withdraw from the contract for the aforementioned reasons, it must notify the other party immediately. Please note that the Ankleiderei sells all goods only in household quantities. This refers both to the number of goods ordered within the framework of one order and to the placing of several orders for the same goods, for which the individual orders comprise a household quantity.

The Ankleiderei is free not to accept orders. The decision on this is at the discretion of the Ankleiderei. If the Ankleiderei shop does not accept your contractual offer, the Ankleiderei shop will inform you immediately in writing, permissibly also by e-mail.

Even after conclusion of the contract, you can view these general terms and conditions, which form part of the purchase contract, on the homepage of Ankleiderei at, print them out and/or save them locally as a pdf document on a suitable data medium. The usual functionality of the respective Internet utility program (“File“, „Print“ or “Save as“) can be used for printing and saving.

The text of the contract in other respects is not stored during the Ankleiderei process and can no longer be called up after completion of the order process. However, you can print out the order data immediately after sending it or see it from the order confirmation sent to you.

§ 3 Essential features of the contract, term of the contract

After conclusion of the contract, the Ankleiderei shop is obliged to dispatch the ordered goods to the delivery address stated in the order as quickly as possible. The customer is obliged to pay the price of the goods and the shipping costs (§ 5).

§ 4 Payment

The purchase price can be paid by PayPal, credit card, direct debit, purchase on account, immediate transfer or debit of vouchers. The Ankleiderei accepts VISA and MasterCard credit cards. The customer is liable for any additional costs arising from his fault in the use of the means of payment selected in each case, for example through direct debits.


You pay the invoice amount via the online provider Paypal. PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter „PayPal“), subject to the PayPal Terms of Use, available at: In principle, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us (exception may be guest access). You will receive further information during the ordering process.

Credit card & debit

We offer payment options by credit card and direct debit through our external payment processor PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ( (hereinafter „PayPal Plus“) as part of the PayPal Plus service. If you choose one of these payment options, PayPal Plus will handle the entire payment process. Your agreement to this payment method is also required. For more information about PayPal Plus, see: You can only pay to PayPal Plus with debt-discharging effect in the cases mentioned here. Please note that participation in the direct debit procedure does not apply to all offers and requires, among other things, a successful identity and credit check by PayPal Plus. The General Terms and Conditions of PayPal Plus apply. We will inform you about the individual payment options within the checkout as follows: If you pay by credit card, your credit card will be charged within 2 days of your order being sent to us. PayPal Plus accept VISA and Master Card in these cases. In the direct debit procedure, it is also necessary, during the order process, to allow PayPal Plus revocably to collect the payments to be paid by you through the purchase by direct debit. Please note that we are still responsible for general customer enquiries (e.g. regarding goods, delivery time, dispatch), returns, complaints, declarations and returns or credit notes even when paying by direct debit and credit card via PayPal Plus.

Purchase on account

If you select the method "Purchase on account (via PayPal Plus)" the purchase price becomes due after the goods have been delivered and invoiced. In this case, the purchase price is payable within 14 (fourteen) days of receipt of the invoice without deduction to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereafter "PayPal"). The payment method "Purchase on account (via PayPal Plus)" requires a successful credit check by PayPal. If, after checking the creditworthiness, the customer is allowed to deliver on account, the payment will be processed in cooperation with PayPal, to whom the seller will transfer his claim for payment. In this case, the customer can only pay to PayPal with debt-discharging effect. The seller remains responsible for general customer inquiries regarding goods, delivery time, shipping, returns, complaints, revocation declarations etc. even if the payment method "purchase on account (via PayPal Plus)" is selected. Incidentally, the PayPal Terms of Use (see above) apply, which the customer can read and must confirm in the checkout process.

Bank transfer

Payments by immediate transfer are processed by SOFORT GmbH, Theresienhöhe 12, 80339 München (registered in the Commercial Register of the District Court of München under HRB 218675). If payment is made immediately by bank transfer, the goods will be dispatched to you immediately after successful completion of your payment.

§ 5 Delivery, shipping costs, risk 

Delivery is only within Germany, Austria and Switzerland.

The goods will be shipped by Ankleiderei | Janett Wagner & Torsten Brumma GbR, based in 01796 Pirna, Grenzstraße 9, the ordered goods will be shipped to the delivery address (shipping address) specified in the order as soon as possible. If the Ankleiderei is in default for reasons for which the Ankleiderei is responsible, the regulation under § 14.

The Ankleiderei usually carries out the dispatch of goods through DHL. The delivery time is a maximum of five working days after receipt of the order. The Ankleiderei reserves the right to change the delivery service for reasons of economy.

For delivery, a delivery address must be specified to which the goods can be delivered during normal business hours. The delivery process is completed as soon as the goods are delivered to the specified address.

The prices stated in the order process include the statutory value added tax and all other price components. For delivery in Germany we charge shipping costs of 4,90 € for a standard delivery. Please refer to our list of shipping costs for details on shipping costs. The shipping costs are clearly indicated again in the shopping cart system and on the order page. Further additional costs which are not paid by us or invoiced (e.g. Zölle) are not incurred.

Shipping costs of the shipment if the right of revocation is exercised: The delivery is not free of charge for you. The risk of loss, destruction, theft or damage to the goods shall be governed by the statutory provisions.

§ 6 Retention of title

In the case of consumers, we reserve title to the object of purchase until full payment of the invoice amount. If you are an entrepreneur exercising your commercial or self-employed professional activity, a legal entity under public law or special assets under public law, we reserve title to the purchased goods until all outstanding claims from the business relationship with the purchaser have been settled. The corresponding security interests are transferable to third parties. You are only entitled to a right of set-off if your counterclaims are legally established or undisputed or recognised by us. In addition, you have a right of retention only if and insofar as your counterclaim is based on the same contractual relationship. If the customer is in arrears with any payment obligations, all existing claims shall become due immediately.

§ 7 Right of revocation and instruction on revocation

Consumers are entitled to a right of withdrawal under the following conditions, whereby consumers are any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to their commercial nor to their own professional activity:

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.
The period of revocation is fourteen days from the date on which you or a third party appointed by you who is not the carrier took or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Ankleiderei | Janett Wagner & Torsten Brumma GbR, Grenzstraße 9, 01796 Pirna, e-mail: by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.

To comply with the revocation period, it is sufficient that you have read the consequences of the revocation.

If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you can prove that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline.
You bear the direct costs of returning the goods.
They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for checking the nature, properties and functioning of the goods. If you return the goods to us within the revocation period without giving reasons, we will treat this as an exercise of your right of revocation.

Model withdrawal form

Ankleiderei | Janett Wagner & Torsten Brumma GbR
Grenzstraße 9
01796 Pirna

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods to provide the following service*


Ordered on*/ erhalten am*

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for communication on paper)


* Delete as applicable.


§ 8 Reimbursement of the purchase price

If you are entitled to a refund of the purchase price due to the revocation, as this has already been paid by you, please inform us of your bank details with the revocation or with the shipment of the goods. For accounts that are not managed in Germany, the BIC and IBAN indicators of the account-holding bank must also be specified. The Ankleiderei will transfer the corresponding amount within 10 bank working days (Dresden location) after receipt of the goods and notification of the complete bank details, taking into account any counterclaims in accordance with ü§ 7 to the named account. The submission of the transfer order by the Ankleiderei is deemed to be in due time. If the Ankleiderei is in default for reasons for which the Ankleiderei is responsible, the limitation of liability shall be governed by the regulation under § 14.

§ 9 Warranty conditions (warranty rights)

The statutory warranty rights shall apply with the exception of claims for damages and reimbursement of expenses. Restrictions to this are regulated in detail under § 14.

If the Ankleiderei offers special guarantees, the statutory warranty rights remain unaffected.

Please contact us in case of warranty claims:

Ankleiderei | Janett Wagner & Torsten Brumma GbR
Grenzstraße 9
01796 Pirna
Telefon: 03501 460500

§ 10 Sales Tax and Currencies

All prices include the respective statutory value added tax. The currency of is EURO.

§ 11 Announcements

The current version of these GTC and all other announcements concerning the goods can be viewed on the homepage of Ankleiderei mentioned in § 2.

§ 12 Company Data

The main activity of Janett Wagner & Torsten Brumma GbR (Ankleiderei) is the online trade in clothing, shoes, cosmetics and accessories.

The company data in detail:

Ankleiderei | Janett Wagner & Torsten Brumma GbR

Grenzstraße 9
01796 Pirna

Phone: +49 3501 460500

represented by the managing partners: Janett Wagner and Torsten Brumma.

Ust-Ident-Nr.: DE308739548

Responsible for the content according to &rsect;5 TMG: Janett Wagner and Torsten Brumma a

§ 13 Disclaimer for external links

Ankleiderei refers to its pages with links to other pages on the Internet. The following applies to all these links: before linking, Ankleiderei has checked all pages within the scope of the possible and found no content that is objectionable. However, continuous monitoring of this site is not possible for the Ankleiderei without concrete evidence of a violation of the law and cannot be expected. Ankleiderei therefore expressly declares that Ankleiderei has no influence whatsoever on the design and content of the linked pages and does not adopt the content of all linked pages of third parties. This declaration applies to all links displayed and to all contents of the pages to which links lead. Should you notice any content on a linked page that is objectionable, please inform us at We will then immediately check this and remove the link if necessary.

§ 14 Liability

Dressings shall be liable without limitation for any damage caused by them, their legal representatives or their agents as a result of injury to life, limb or health (personal injury) and for any damage caused intentionally or grossly negligently.

Ankleiderei is liable without limitation in the event of fraudulent concealment of defects and the assumption of a guarantee of quality.

and in the event of assumption of a guarantee of quality. Ankleiderei is only liable for other damages if an essential contractual obligation or an essential pre-contractual obligation is violated. Essential contractual obligations are such obligations which protect essential contractual obligations of the customer which the contract has to grant him according to its content and purpose; further essential are such obligations whose fulfilment makes the proper execution of the contract possible in the first place and on whose observance the customer regularly trusted or may rely, e.g., by the customer.B. the Ankleiderei has to hand over the item to the customer free of material and legal defects and to procure ownership of it. In these cases, however, the liability is limited to the damages foreseeable and typical for the contract at the time of conclusion of the contract.

A legally prescribed no-fault liability as well as the provisions of the Product Liability Act remain unaffected by the above limitation of liability.

Ankleiderei is not liable for delays or breaches of contract if the delay or breach is caused by force majeure and is not attributable to the Ankleiderei. Events outside the sphere of influence of the Ankleiderei are in particular strikes, lockouts or other industrial events, civil revolts, invasions, terrorist attacks or threats, war or war preparations, fire, explosion, storm, Üfloods, earthquakes, landslides, epidemics or other natural disasters or the construction of private or public telecommunications networks, rail transport, sea freight, air freight, freight forwarders or other public or private transport.

Due to the nature of the internet and the associated technology with which the website is made available, it can only be provided on a “as is“ and “ basis, depending on availability. This means that we cannot promise that your use of the Site will be uninterrupted, error-free or error-free, or that it will meet your expectations. Similarly, we cannot guarantee the accuracy, timeliness, availability, correctness and completeness of the information contained on the website (although we do our best to achieve this).

§ 15 Image rights

The rights to all images and graphics on the Ankleiderei shop website belong to the Ankleiderei Shop or the Ankleiderei Shop partners. Use without express permission is not permitted.

§ 16 products on the website

The product images on the website are for illustration purposes only. Although we do our best to reproduce the colors accurately, we cannot guarantee that your screen accurately reproduces these colors. The products supplied may therefore differ slightly from the images used.

The packaging of the goods may differ from that shown in the pictures on the website.

§ 17 Applicable law, place of jurisdiction

In the event of legal disputes, the law of the Federal Republic of Germany shall apply to the exclusion of the UN Sales Convention. In dealings with end consumers within the European Union, the law of the place of residence of the end consumer shall also apply, provided that the provisions of consumer law are mandatory.

In business dealings with merchants and legal persons under public law, Pirna is agreed as the exclusive place of jurisdiction for all legal disputes, including claims in tort.

§ 18 Online Dispute Resolution pursuant to Art. 14 para. 1 ODR-VO

The European Commission provides an online dispute resolution (OS) platform, available at

§ 19 &Changes to the General Terms and Conditions

Ankleiderei is entitled to &changes to the General Terms and Conditions. Ankleiderei will only make these changes for good cause, in particular due to changes in the law, legal requirements or other important reasons. The current General Terms and Conditions at the time of order shall apply to each purchase.


If you do not agree to these Terms and Conditions and if Ankleiderei does not respond immediately to claims made, this does not mean that Ankleiderei relinquishes any rights. The Ankleiderei reserves the right to assert its claims for the future.

§ 21 Contact, Feedback and Complaints

If you wish to contact the Ankleiderei regarding these Terms and Conditions or any documents relating thereto, please write to: Ankleiderei | Janett Wagner & Torsten Brumma GbR, 01796 Pirna, Grenzstrasse 9 or send an e-mail to:

The Ankleiderei looks forward to hearing from you and is always interested in improving the service and the offer. By reporting your feedback, you consent to the free use of your suggestions by the Ankleiderei.

Should the Ankleiderei need to contact you, this will be done by e-mail or in writing to the address you provide.